Frequently Asked Questions (FAQ)
Q: Do you accept Medicare, Medicaid or insurance?
A: No, currently we do not accept Medicare, Medicaid or insurance.
Q: Is there warranty?
A: Yes, 1 year warranty is provided for the Motor & Electronics, and 6 months for the batteries. For more details, please refer to our Warranty & Repairs page,
Q: What is your return policy?
A: We offer a 7-day money back guarantee. For full details, please visit our Shipping & Returns Page.
Q: Do you have any financing options?
A: We don't offer any financing options, but you can get your own financing through Affirm.
You can download the Affirm app, get your credit approved, create a Virtual Card in-app, then use it to make a purchase on our website!
Do note that loans are subject to Affirm's approval and interest rates apply. For more information, please visit: https://www.affirm.com/shopping/virtual-card .